Storm Éowyn Update
Below you will find the latest information on the impact of Storm Éowyn on the open eir network.
Storm Éowyn Service Update - 24th March
We are continuing to make good progress on storm recovery with several counties now fully back within SLA.
We will continue to see this improve for the rest of the county over the coming weeks.
Many of the aged faults are related to non-standard issues such as difficult poling or cabling works.
We are working with county councils to help progress these faults and we have additional contractors on the ground this week to work through the remaining backlog.
Key information to know
Below are the key things you need to know
1
Dangerous Infrastructure
If you notice dangerous infrastructure like poles or cables down. Please report them to us immediately on 1800 245245.
2
Electricity but no Broadband?
If you have electricity but your broadband or landline are not working you need to report the fault to your service provider.
3
Installations
When our network is heavily damaged, installation crews may be reassigned to repairs, which could impact your appointment. Thank you for your patience as we work to restore service.
Copper vs. Fibre: Upgrade for a Stronger Connection
Did you know our fibre network is designed to be far more resilient to faults, especially during storms? While copper networks have served us well for years, fibre to the home offers a more reliable and robust solution for the future.
Reduce the chance of service interruptions and enjoy a stronger, more dependable connection by switching to fibre today!