Working at
open eir

Quite simply I love working with Customers, particularly our knowledgeable wholesale clients. Their expertise allows us to quickly address and identify working solutions or resolve any issues that might arise.

I thrive in the fast-paced environment, loving the numerous interactions and always seizing the chance to improve and enhance our processes.

Our wholesale customers inspire me with their innovative ideas and high standards, driving me and my outstanding customer service team to excel.

We encourage continuous improvement so we actively listen and incorporate feedback into our broader wholesale strategy, and make those ideas a reality.

I am proud of the open eir network and its purpose in connecting for a better Ireland.

I love that we are all fully committed to daily improving our customers experience and the experience of their own customers.  We listen and understand the needs of our customers through, our daily interaction and our customer effort surveys which enables us design products and processes with a customer focused approach and that add real value

As the Director of Networks Service Delivery, I oversee the delivery of all broadband and telephone orders for our retail service providers and their customers. My team and I find great satisfaction in connecting for a better Ireland every day.

We've built a strong partnership with our deliver partners, ensuring best-in-class services in a dynamic telecommunications market. The role offers constant opportunities for learning and growth through open eir's Transformation programme.

I'm proud to work in open eir and to be part of a positive, forward thinking team working to a common goal.  I love simplifying telecoms jargon to empower my customers to connect as many of their consumer and business customers as possible.

I love working at open eir because it allows me to continue a proud family tradition, my father and grandfather both worked for P&T, Telecom Éireann, and eircom. Over the past 13 years, open eir has supported my professional growth, offering opportunities for training, mentorship, and career advancement.

As the Director of Service Assurance at open eir, I find fulfilment in resolving customer issues and contributing to the company's success. The strong culture of promoting from within and the alignment of company values with my own make open eir the perfect fit for me.

open eir is leading the fibre revolution in Ireland with a clear strategy to reach 1.9 million homes and businesses in the coming years. Contributing to this goal alongside a knowledgeable and committed team is immensely rewarding.

I'm proud to be part of a diverse, nationwide team delivering world-class products and services to our customers.

Isobelle: "I joined open eir five years ago as an apprentice and haven't looked back since. Working with a fantastic team, I've made many friends among my colleagues. Despite the weather, we take great pride in our work and always find time for a good laugh.

Every day is different, and starting the van in the morning brings a sense of excitement about what the day will hold. I meet new people daily, encountering friendly and remarkable colleagues and customers.

My time at this company has been incredibly rewarding, thanks to an excellent support network and invaluable education. I'm excited about what the future holds."

Sarah: " I joined open eir in November 2019 and completed a two-year apprenticeship. I wanted a job that provided hands-on experience while earning money, making this the perfect choice for me. Now, I am a qualified technician.

I enjoy working outdoors. Every job is different, offering a wide variety of work and opportunities to learn new skills. The customers are always happy to see you, and it's rewarding to know you've put a smile on their faces.

The weather can be challenging, especially during stormy winters. However, there's no job I'd rather have in the summertime when you're up a pole and the sun is shining!